FAQ
THE EVENT I ATTENDED WAS CANCELLED DURING THE PERFORMANCE, WILL I GET A REFUND OF PART OF THE TICKET PRICE?
Ticket24.lu, as an advance booking office for admission tickets, has no influence on cancellations or cancellations of events.
The promoter is responsible for the execution on site.
If we receive information from the promoter about a concert being cancelled, we will inform you as soon as possible about the further processing.
Please understand that this may take some time.
I WOULD LIKE TO CANCEL MY ORDER.
Ticket24.lu, as an advance booking office for admission tickets, has no influence on cancellations or cancellations of events.
The promoter is responsible for the execution on site.
If we receive information from the promoter about a concert being cancelled, we will inform you as soon as possible about the further processing.
Please understand that this may take some time.
WHAT PAYMENT OPTIONS ARE AVAILABLE?
Ticket24.lu, as an advance booking office for admission tickets, has no influence on cancellations or cancellations of events.
The promoter is responsible for the execution on site.
If we receive information from the promoter about a concert being cancelled, we will inform you as soon as possible about the further processing.
Please understand that this may take some time.
I CAN'T FIND MY TICKETS!
Ticket24.lu, as an advance booking office for admission tickets, has no influence on cancellations or cancellations of events.
The promoter is responsible for the execution on site.
If we receive information from the promoter about a concert being cancelled, we will inform you as soon as possible about the further processing.
Please understand that this may take some time.
Support
- Ticket24 SARL-S
- RCS: B266350
- Autorisation d’établissement: 10141351/0
- TVA: LU33917686
- Adresse : 13, rue Marie-Curie L-4429 Belvaux
- Tel: +352 20 33 19 20 (No Support only Commercial B2B!)
- E-mail: support@ticket24.lu